Munich, March 15, 2022 – The stylish lifestyle hotel in the heart of Dubai Media City is a new customer of dailypoint™, the top Data Management and CRM platform for demanding individual hotels and hotel groups.
The inspiring destination hotel with 260 rooms in Dubai, located close to the Palm, the beach, the Marina, and the creative district of Dubai Media City, offers an attractive option to the world’s businesspeople and creatives. The trendy hotel is part of the WorldHotels Collection, which has curated a collection of the finest independent hotels and resorts around the world.
The decisive factors for the cooperation with dailypoint™ were their advanced data cleansing algorithms as part of its Data Laundry to create clean and central profiles as well as the sophisticated Loyalty Module explains Mark Lee, General Manager at Media One Hotel. “As Media One is a very young hotel, we wanted to make sure from the beginning, that we get our data quality straight and prevent a data chaos. And this is the basis for a reliable customer loyalty program which we are planning to extend widely as we already have one of the most generous and simple loyalty card systems out there. We are convinced that dailypoint™ can support us in strengthening our customer retention by taking over the digital processes,” states Mark Lee.
Dr. Michael Toedt, CEO and co-founder of dailypoint™, is also excited about the new cooperation: “We are very pleased to have Media One Hotel onboard now, which is our first client in Dubai and perfectly fits into our global portfolio. They are very ambitious at extending their digital strategy and developing a great individual service along the customer journey – which greatly goes together with our approach of personalized offers and services.”
About dailypoint™ – software made by Toedt, Dr. Selk & Coll. GmbH
dailypoint™ is the leading Data Management and CRM platform for sophisticated individual hotels and hotel groups. dailypoint™ collects data from all relevant sources such as PMS, POS, website, newsletter or WiFi and automatically creates a central and consolidated guest profile. In 350 steps, the data is processed and enriched by means of artificial intelligence (AI) to create a guest profile never seen before. The cloud-based SAAS solution consists of 16 modules and is complemented by the dailypoint™ Marketplace with almost 200 solution partners. dailypoint™ not only offers measurable marketing, but also covers the entire customer journey and thus supports all departments within a hotel. The integrated Privacy Dashboard is also the central element for the technical implementation of the GDPR.
dailypoint™ is headquartered in Munich, Germany and is sold and supported worldwide directly or through its distribution partners D-EDGE and XNProtel. dailypoint™ is the leading Data Management and CRM platform for sophisticated individual hotels and hotel groups. dailypoint™ collects data from all relevant sources such as PMS, POS, website, newsletter or WiFi and automatically creates a central and consolidated guest profile. In 350 steps, the data is processed and enriched by means of artificial intelligence to create a guest profile never seen before.