by Michael Toedt | Jun 21, 2021 | Blog
Some may dismiss the classic hotel questionnaire as an outmoded feedback tool. But fact is that it has not lost its relevance. Guests answer hotel questionnaires while waiting in the check-in hall, on the train ride or while queuing in the supermarket. For hoteliers,...
by Michael Toedt | Jun 16, 2021 | Blog
So manch einer mag den klassischen Hotelfragebogen als Feedbacktool von gestern abstempeln. Fakt jedoch ist, dass dieser nicht an Relevanz verloren hat. Denn Gäste beantworten Hotelfragebögen mal zwischendurch beim Warten in der Abfertigungshalle, auf der Zugfahrt...
by Michael Toedt | Aug 28, 2020 | Blog
Munich, August 2020 – everyone talks about digitalization – especially in the current crisis, but what is really behind it? Why are some companies worth so much (especially in other industries) and others so little? The big problem of the hotel industry...
by Michael Toedt | Aug 28, 2020 | Blog
München, August 2020 – gerade in der aktuellen Krise spricht jeder über Digitalisierung, doch was steckt tatsächlich dahinter? Warum sind manche Unternehmen so wahnsinnig viel wert (speziell in anderen Branchen) und andere wiederum so wenig? Das große Problem...
by Michael Toedt | Jul 6, 2020 | Blog
Munich, July 2020 – the successful battle for the customer and his loyalty, manifested in his booking behaviour, depends on the guest’s data. Those who know their guests well, enjoy their trust and can encourage them to book directly in the current...
