by Michael Toedt | Feb 20, 2024 | Blog
Maximizing Revenue with Strategic Voucher Use In the vast expanse of direct marketing literature, vouchers emerge as a formidable strategy to amplify revenue streams. They are not merely a tactic employed by online travel agents to foster additional bookings or...
by Michael Toedt | Nov 22, 2023 | Blog
Was tun, bzw. auf was sollten Sie vorbereitet sein Für MotelOne ist es wahrscheinlich der SuperGau. Die Bildzeitung (Hacker-Angriff auf „Motel One“: Was Betroffene jetzt tun sollten | Leben & Wissen | BILD.de) berichtet über den Hackerangriff bei MotelOne und...
by Michael Toedt | Nov 20, 2023 | Blog
Embracing Guest Centricity Over TransactionsThe hospitality industry, renowned for its service ethos, is confronting a paradox. Despite the intent to tailor services for each guest, hotel management has fallen into a pattern that inadvertently inflates costs and...
by Michael Toedt | Oct 24, 2023 | Blog
Yes, you read that correctly: understanding ChatGPT and how it works really can help your hotel plan and prepare effectively for migrating your legacy Property Management System (PMS) to the cloud! How? It all boils down to Big Data. Let us explain. ChatGPT and its...
by Michael Toedt | Oct 11, 2023 | Blog
H-Hotels¹, Motel One² or MGM³ in the U.S. The list of deadly hacking successes has skyrocketed recently. No company is safe today, regardless of size. Smaller companies and individual hotels, in particular, tend to assume that they fly under the radar and are of no...
by Michael Toedt | Aug 24, 2023 | Blog
Dr. Michael Toedt, war zu Gast im Podcast “IT &TECH”! Im Gespräch geht es unter anderem um den Einfluss der Provisionen von Online Travel Agents auf die Hotelprofitabilität und wie diese Abhängigkeit durch ein zentrales Gastprofil deutlich reduziert...
